WHAT INFORMATION DOES CARV COLLECT AND HOW?
During a Website visit, you may also elect to provide us personal information, such as your name and contact details, via email, web based forms, or other means.
If you choose to subscribe to use the Service, we will ask you to provide credit card or account information in order to process your order. Financial information provided via our Website is transferred over a secure connection. Our Website does not save your credit card information. We use tokenization to associate payment information to your account. Your credit card information is saved by a third party service provider that we use for credit card processing services and with which we maintain a written agreement to ensure appropriate security and confidentiality measures are in place to safeguard your personal and financial data. We will not authorize the release of your personal or financial information to anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements. Credit card numbers are used only for processing payments and are not used for any other purposes.
Use of the Carv Service
The Carv Service is an online tool for capacity planning and resource modeling. Information that you upload for the purpose of establishing and maintaining a trial or subscription account to use the Carv Service may include the name, email, phone number and photo of yourself or your colleagues or employees. The information is displayed to users of your Carv account, including the account owner, administrators and team members, as well as anyone else to whom you provide log in credentials. You are responsible for the data that you and users authorized by you input to the Service and for the compliance of such data with applicable law, including but not limited to data protection laws.
HOW CARV USES YOUR PERSONAL INFORMATION
When you choose to provide us your email address, we may use it to reply to a message that you have sent to us. We may also use your email to contact you from time to time regarding updates or enhancements to the Carv Service, or to our policies, or to send you other information that we feel may be of interest to you.
We may also release your personal information when we believe release is appropriate to comply with the law or to protect the rights of Carv or others. Your personal information is, of course, subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders.
HOW DOES CARV PROTECT YOUR PERSONAL INFORMATION?
Personal information you provide us is stored in a secure third-party database provided by Heroku (www.heroku.com) in encrypted format and sent and received over a secure SSL connection.
REVIEWING, CHANGING, EXPORTING AND DELETING YOUR PERSONAL INFORMATION
At any time, you may review, change, export and delete information that you input to the Carv Service directly by using the tool’s functionality. You may also request to view or update the personal information that is associated with your account and stored by Carv.
You have the right to data portability. We offer a number of ways for you to export your data, via both CSV and API formats.
You may also request that we correct or delete some or all personal and/or non-personal information that we have collected about you. We will promptly fulfill your request and provide you confirmation when the information has been corrected or deleted. To request any change or deletion of your personal information, or your entire Carv account, send a request to firstname.lastname@example.org.
DO YOU HAVE QUESTIONS OR CONCERNS?